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    FAQs about tool

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    What payment methods can I use?

    We offer various payment methods including major providers like Mastercard, Visa, PayPal, American Express as well as many different local payment methods

    Are the tools on your website genuine?

    Yes, all the tools on our website are 100% genuine and sourced from trusted manufacturers to ensure top quality and reliability for every project.

    What if the tool I purchased doesn’t meet my expectations?

    If you’re not satisfied with your purchase, we offer a hassle-free return policy. Just contact our customer support team within 14 days, and we'll help you with the return or exchange process.

    Do I need any special tools to work with your timber products?

    Most of our timber can be worked on using standard woodworking tools such as saws, drills, and sanders. For more precise finishes, we recommend using sharp, well-maintained tools to avoid splintering. If you’re unsure which tools are best for your project, our team is happy to advise you.

    How can I ensure that I'm purchasing the correct product?

    To ensure you're choosing the right product, review the detailed descriptions and specifications on each product page, and feel free to reach out to our customer support team for personalized guidance. We're here to help you make the best choice for your project needs!

    Customer reviews

    • Since we switched to MSS Timber as our Timber supplier, our team has noticed the difference in efficiency in getting deliveries from MSS. Their timbers are well sourced and built to last, making customer retention a lot higher
      Emily Doe
      Engineering leader
    • We've been using MSS products for over a year now, and the quality is top-notch. The durability of their tools has really helped us cut down on maintenance costs. Highly recommended!
      John Sandler
      Engineering leader
    • Their customer service is outstanding, and the tools are incredibly reliable. Constra has become our go-to for construction supplies—we trust their products to get the job done right every time!
      Raj Patel
      Project manager

    From the Blogs

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    • Can You Paint Treated Timber?
      20 August, 2025

      Can You Paint Treated Timber?

      Can you paint treated timber? Learn the best way to prepare and paint pressure-treated wood for long-lasting results in outdoor and indoor projects

      20 August, 2025

      Can You Paint Treated Timber?

      Can you paint treated timber? Learn the best way to prepare and paint pressure-treated wood for long-lasting results in outdoor and indoor projects

      Read More
    • How Do I Remove Skirting Boards?
      20 August, 2025

      How Do I Remove Skirting Boards?

      How do I remove skirting boards? Follow our step-by-step guide to safely remove skirting without damaging walls, plus tips for refitting or replacing

      20 August, 2025

      How Do I Remove Skirting Boards?

      How do I remove skirting boards? Follow our step-by-step guide to safely remove skirting without damaging walls, plus tips for refitting or replacing

      Read More
    • Can OSB Board Get Wet?
      20 August, 2025

      Can OSB Board Get Wet?

      Can OSB board get wet? Learn how moisture affects OSB, its durability in construction, and the best ways to protect OSB sheets from water damage

      20 August, 2025

      Can OSB Board Get Wet?

      Can OSB board get wet? Learn how moisture affects OSB, its durability in construction, and the best ways to protect OSB sheets from water damage

      Read More
    See All Blogs